Refund policy

SXS MAYHEM — Returns and refunds

We use the published return terms of the seller supplying each product. Deadlines, exclusions and fees differ by seller; there is no universal 30-day or fee-free return promise. The applicable terms are those disclosed when you purchased. Later policy changes do not shorten an existing order’s agreed return rights.

Start a return

Email sxsmayhem1@gmail.com with your order number, product name, supplying seller and reason. Contact us before the relevant deadline. We coordinate authorization, the return destination and any required form. Do not send products to our business address or a supplier without written instructions. Keep proof of purchase and tracked return-shipping receipts.

Unless a seller states otherwise, voluntary returns require unused, uninstalled, unmodified products with original packaging and all components. The seller summaries below identify published exceptions and charges. If a window, charge or product-specific condition is not published, contact us before purchasing for written confirmation; an unpublished term is not a promise of unrestricted returns.

Seller-specific terms

304 OFFROAD

New, unused products with all original components and packaging require authorization. Up to 15% processing/restocking, plus applicable return shipping and packaging/handling charges. Final-sale, clearance, custom, electrical, installed or used products can be excluded. A numerical return window is not published; confirm eligibility with us before purchase. Seller’s published policy.

50 Caliber Racing

Request approval within 30 days of purchase for unused products. Installed, used, or fuel-filled items are ineligible. Customer pays return freight; original shipping is not refundable. Seller’s published policy.

5150 Whips

Request an RMA within 30 days of purchase. Products must be resalable; restocking can be up to 25%. Custom, made-to-order, or installed products are final sale. Shipping and handling are not refundable. Seller’s published policy.

All Terrain Concepts

30 days from purchase for unused products in original packaging. A 10% restocking fee applies; shipping and handling are not refundable. Opened seals, used or altered products can be excluded. Seller’s published policy.

CryoHeat LLC

Authorized returns must be postmarked within 15 days of purchase, unused with original tags and labels. A 10% restocking fee and customer-paid return shipping apply. Sale products are final sale. Allow at least 10 days after receipt for processing. Seller’s published policy.

CT Race Worx

Original-condition returns incur a 15% restocking/processing fee. Opened electronics are excluded. A numerical return window is not published; confirm with us before purchase. Incorrect or missing-item claims have a separate 10-day delivery deadline. Seller’s published policy.

Dunes2DezertSXS

30 days from the shipment date for unused items in original manufacturer packaging. Electrical products, custom powder coating, transmissions and differentials are excluded. Shipping is not refundable; processing can be up to 3%, and condition-related restocking charges may apply. Bank posting is typically 3–5 business days after a refund. Seller’s published policy.

FactoryUTV

Obtain authorization and return the unused, fully resalable product within 14 days of receipt. Original packaging is required. Restocking can be up to 20%; customer pays return freight. Supplier-confirmed incorrect or defective shipments have a separate resolution process. Seller’s published policy.

FILTERWEARS

30 days from purchase for unused products in original packaging. Sale products are excluded. The published return page does not specify a numerical restocking fee or refund processing period. Seller’s published policy.

Hunterworks

New products may be returned within the seller’s stated 30-day window, with 15% restocking and customer-paid return shipping. The page does not clearly state when that window begins; confirm with us before purchase. Published refund processing is approximately two days. Seller’s published policy.

KWI Clutching

Request a return number within 14 calendar days of delivery; the supplier must receive the return within 10 days of authorization. New products in original packaging only. Customer pays return freight; original shipping, card processing and 20% restocking are deducted. Float Mod products have additional technical return/warranty conditions. Report shipping damage or missing items within 72 hours of receipt with photos. Seller’s published policy.

LM-UTV

New, unused, uninstalled and unmodified genuine LM-UTV products may be returned within six months of the original shipment date, with proof of purchase and original packaging. A 20% restocking fee applies; customer pays shipping. Custom and discontinued products are excluded. Seller’s published policy.

Lone Star Racing

Return authorization and the supplier’s return form are required. Restocking may apply, but the published form does not state a numerical return window or fee. Contact us before purchase to confirm the product-specific terms. Seller’s published policy.

Marshin Whips

Returns within 14 days of purchase require the original shipping packaging. A 15% restocking/refund fee applies. Seller’s published policy.

MOJAB OFFROAD

Request a return within 30 days of receipt for unused products with original tags, packaging and proof of purchase. Non-defective returns incur 10% restocking and customer-paid return freight. Approved refunds are processed within 10 business days; contact us if not received after 15 business days. Seller’s published policy.

MTS Off-Road

90 days from purchase for unused, uninstalled products with original packaging, components and documents. A 15% restocking fee applies. Original shipping is not refundable; customer pays return shipping unless the supplier made an error. Merchandise, shock oil, nitrogen bottles/kits, clearance and final-sale products are excluded. Approved refunds are processed within 10 business days. Seller’s published policy.

Pro Eagle

The refund page states 30 days from purchase for unused items in original packaging with proof of purchase; sale products are excluded and customer pays return shipping. The shipping page uses receipt as the start date. Contact us before purchase to resolve this difference for your order. Seller’s published policy.

Silber Turbos

Custom sales and deposits are generally final. A specifically authorized new, unopened return can incur 25% restocking, with shipping deducted. Custom-kit cancellation after ordering can incur 20%. No numerical return window is published. Seller’s published policy.

Stay Flush Motorsports

30 calendar days from receipt for unused products in original packaging with proof of purchase. Customer pays return shipping; original shipping is not refundable. No numerical restocking fee or refund processing period is published. Seller’s published policy.

Terick Solutions

30 days from receipt for products in sellable condition with original or comparable packaging. Authorization and order paperwork are required. Customer pays return shipping; a minimum 10% restocking fee applies. Refunds follow inspection; allow up to 14 business days for posting after processing. Seller’s published policy.

Top Side Surface Treatments

Request a return within 30 days of receipt. Items must be unused with original tags, packaging and proof of purchase. Custom products are excluded. Obtain authorization before shipping; confirm any label charge with us. Seller’s published policy.

UTV SPEED

Fabricated products other than cages: 30 days from purchase, without scratches or dents, with 10% restocking. Custom cages become non-returnable once production starts. Seller’s published policy.

UTVRaceShop.Com

Unused, unopened and uninstalled products in original packaging may be returned within 30 days of delivery for a full refund. Electrical, custom and special race-prepared products are excluded. Changes may not be possible after packing or shipment. Seller’s published policy.

Vinyasa Automotive

30 days from delivery for unused, uninstalled products with original tags, components, packaging and proof of purchase. No restocking fee. Customer pays return shipping; original shipping is not refundable except for supplier error or defects. Approved refunds are processed in 5–7 business days. Special-order and clearance exceptions must be disclosed before purchase. Seller’s published policy.

Nitro Racing Parts

Request a return within 30 days after receiving the item. Products must be in their received condition, unworn or unused, with tags, original packaging and a receipt or proof of purchase. Contact SXS MAYHEM first so we can coordinate authorization with Nitro Racing Parts. Nitro provides a return label and shipping instructions for accepted returns; unauthorized returns are not accepted. The published policy does not specify whether a label charge or restocking fee applies, or a numerical refund processing period.

Custom, special-order and personalized items, hazardous materials, flammable liquids, gas, oil and gift cards are excluded from voluntary returns. Inspect deliveries and report defective, damaged or incorrect products immediately. After receipt and inspection, Nitro confirms whether a refund is approved; approved refunds go to the original payment method, with additional bank processing time possible.

Nitro also publishes a limited lifetime warranty for the customer while they own the product, covering material or manufacturing defects present at purchase, subject to correct installation, maintenance and intended use without abuse. Warranty claims are separate from voluntary returns. Nitro’s published policy contact is bill@nitromanufacturing.com; SXS MAYHEM customers should start with us for order coordination.

The Motorsports Factory — Shopify Collective orders

Request a return through SXS MAYHEM within 30 days of delivery. Products must be new, unused, uninstalled and in original packaging with all included components. Installed, used, damaged, modified, electrical, special-order, custom-built, made-to-order, clearance/final-sale or otherwise non-resalable products are excluded from voluntary returns, unless defective or incorrectly fulfilled by TMF. More restrictive manufacturer-specific return, warranty, cancellation and special-order terms also apply where applicable; confirm product-specific requirements before purchase.

All returns require prior TMF authorization and return instructions. Restocking fees may apply depending on the product and manufacturer; TMF has not provided a universal percentage. Customers pay return shipping unless the return results from TMF error or a verified defective/damaged product. Original shipping charges are non-refundable. Orders canceled after processing or after a special-order/custom product is ordered may incur cancellation or manufacturer fees. We confirm applicable charges before completing the requested return or cancellation.

After an authorized return is received and inspected, TMF confirms its condition and processes the applicable refund or credit. Allow approximately 5–10 business days after inspection for processing, plus any payment-provider posting time. Report shipping damage, missing components, incorrect items or fulfillment issues as soon as possible after delivery, preferably within 48 hours. Retain photos of the product, packaging, shipping label and damage. Manufacturer warranties follow each manufacturer’s policies and approval process; TMF assists with claims but cannot guarantee manufacturer approval.

Tuff Jug — local pickup

For SXS MAYHEM local-pickup purchases, we adopt the seller’s published unused-product standard: request authorization within 30 days of delivery or pickup, keep original packaging, and allow for a discretionary 15% restocking fee. Arrange the return with SXS MAYHEM. Tuff Jug’s direct-store return process is expressly limited to purchases from its own website; it does not authorize sending an SXS MAYHEM purchase to the manufacturer. Published Tuff Jug policies.

Damaged, defective, missing or incorrect items

Contact SXS MAYHEM promptly after delivery with photos of the product, packaging and shipping label. Retain all packaging. KWI publishes a 72-hour shipping-issue reporting period; CT Race Worx publishes 10 days for incorrect or missing items. These are separate from voluntary-return windows. We coordinate a remedy with the seller. Change-of-mind fees and exclusions do not automatically apply to an incorrect or defective shipment or remove rights provided by applicable law.

Refunds and cancellation

Approved refunds go to the original payment method after return inspection. Seller-specific processing periods appear above where published; your payment provider may take additional time to post the credit. We explain authorized deductions before the return. For a voluntary return, original shipping and customer-paid return freight may be non-refundable under the relevant seller terms.

Email cancellation requests immediately. A cancellation is not guaranteed after processing, custom production or shipment begins. We confirm any applicable seller cancellation charge before completing a requested cancellation. Manufacturer warranties are separate from voluntary returns and follow the manufacturer’s eligibility and claim process.

External purchases and services

Orders completed on an external seller’s checkout, including AMSOIL, follow that seller’s terms and support process. For local tuning appointments or special-order Pandemyk products, request written cancellation, service and product-return terms before booking or ordering; ordinary unused-product rules do not establish a refund entitlement for a completed tuning service.

Contact

SXS MAYHEM
Email: sxsmayhem1@gmail.com
Business address: 489 W Beard Rd, Perry, MI 48872, United States. This is not an authorized return destination unless we instruct you to use it.